Reham Khawaja
@rehamkhawaja1
I build Salesforce CRM, automation, integrations, and AI workflows for global clients.
What I'm looking for
I've delivered end-to-end Salesforce consulting and implementation work for global healthcare, retail, and professional-services clients, designing solutions across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and automation. I build custom functionality with Apex, Lightning Web Components, Flows, Triggers, Batch Apex, Queueable Apex, and API integrations.
I also architect AI-powered service workflows using Agentforce, Einstein AI, Claude, and OpenAI, including case classification, Next Best Action, intelligent case summarisation, and content generation. Previously, at SF Solution Experts GmbH, I implemented Salesforce solutions, mentored 7+ engineers, and reduced case-resolution time through Einstein AI Case Classification.
Experience
Work history, roles, and key accomplishments
Freelance Salesforce Consultant & Solution Architect
Freelance
Feb 2023 - Present (3 years 7 months)
Delivered end-to-end Salesforce consulting and implementation engagements for 5+ global clients across healthcare, retail, and professional services. Conducted discovery workshops, designed scalable architectures, and implemented AI-powered workflows integrating LLM APIs with Salesforce.
Education
Degrees, certifications, and relevant coursework
Technische Universität Ilmenau
Master of Science, Media Technology
2019 - 2022
Completed a Master's in Media Technology alongside professional experience in software development.
Availability
Location
Authorized to work in
Job categories
Skills
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