Open to opportunities

Symon Christian User

@symonchristianuser

Message

Experienced account manager and appointment setter driving lead generation and client retention.

Philippines

Message

What I'm looking for

I seek roles focused on lead generation, appointment setting, and client management where I can grow teams, exceed sales targets, and improve customer retention.

I am an experienced account manager and appointment setter with a background in healthcare and digital services, skilled at lead generation, appointment setting, and closing deals. I consistently met and exceeded monthly sales targets, delivered product demos, and managed client relationships to ensure retention and long-term partnerships.

I have led and trained teams as a Senior Team Leader and Patient Ambassador, coordinated provider calendars, verified insurance eligibility, and maintained accurate records in EHR/CRM systems like eClinicalWorks and Allscripts. I combine sales and marketing strategy with strong communication and administrative skills to help businesses grow.

Experience

Work history, roles, and key accomplishments

Independent Contractor

Apr 2025 - Aug 2025 (4 months)

Answered incoming healthcare calls within 3 rings, documented call details in eClinicalWorks, and assisted with insurance verification to support scheduling and patient intake processes.

Customer Service Insurance Verification Scheduling Patient Intake

Account Manager

Digital Services Organization

Dec 2021 - Jan 2024 (2 years 1 month)

Managed accounts and appointment setting for US clients, conducted market research, delivered product demos, recommended upsell/cross-sell services, and consistently met or exceeded monthly sales targets.

Account Management Lead Generation Appointment Setting Sales Market Research Upselling

Senior Team Leader

Patient Ambassador

Dec 2021 - Jan 2024 (2 years 1 month)

Promoted from Patient Ambassador and led a team of appointment setters, coordinated provider calendars, verified insurance eligibility, documented patient interactions in Allscripts and UroChart, and coached staff to improve KPIs.

Team Leadership Scheduling Allscripts Insurance Verification Training KPIs