Claire Jalandoni

Led social media strategy and content planning, increasing organic brand awareness from 21% to 400% over two years and provided timely customer support while creating and reviewing marketing creatives.

Led a team of 15 and managed multiple client accounts, closing new business and upsells while ensuring creative assets met quality and Ads Standards Council compliance; managed social media execution and performance analysis across brands.

Managed LinkedIn lead-generation accounts including onboarding, targeting and campaign optimisation, and monitored lead performance with recommendations to improve results.

Managed client accounts for email marketing campaigns as main point of contact, executing and monitoring campaigns to align targeting and messaging while supporting optimizations to improve engagement.

Reduced digital content delivery time from months to one week by building SOPs, implementing tracking systems, and optimising content performance and operations.

Managed 300+ merchant advertising accounts, launched and optimized digital campaigns, conducted business reviews and upsells, and drove key accounts from ₱1M to ₱8M monthly sales within a year.

Managed corporate and individual clients' insurance portfolios, processed claims, and sold/upsold investment and insurance products to maintain policy currency and client retention.

Supported patients and providers via phone, resolving benefits and payment issues efficiently while maintaining empathy and accuracy in a high-volume environment.

Completed a Bachelor of Science in Business Administration with a major in Business Management.