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Sylvia Udeze

@sylviaudeze

Customer Service Representative at FairMoney Micro Finance Bank, supporting customer onboarding, account questions, and service issue resolution.

Nigeria
Message

At FairMoney Micro Finance Bank, I respond to customer inquiries and help users with onboarding, account questions, and service concerns. I document interactions and work with technical and operations teams to resolve complex issues.

At Ministry of Education (NYSC), I reviewed textbooks and publications against national quality standards and supported inspection visits for examination centers. I also prepared assessment reports and maintained departmental records.

At Noble Touch Diagnostic and Laboratory Services, I participated in research on novel drug delivery systems for cancer treatment. I supported laboratory experiments and assisted in analyzing experimental data using statistical methods.

Experience

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Education

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IU

Imo State University

Bachelor of Science, Biochemistry

2019 - 2023

Pursued a Bachelor of Science in Biochemistry, gaining knowledge in laboratory research techniques and scientific methodology.

Tech stack

Software and tools used professionally

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