Open to opportunities

Sylvia Osigwe

@sylviaosigwe

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I run online cosmetics operations and bring customer service, HSE documentation, and research organisation experience.

Nigeria

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What I'm looking for

I’m seeking an opportunity to apply my transferable skills, gain professional experience, and contribute positively to a growing organisation.

I managed an online cosmetics business, handling customer enquiries, sales, orders, follow-ups, and promotional content across WhatsApp, Facebook, TikTok, and Instagram.

I use Microsoft Excel to organise sales and customer information, Canva to create product content, and practical problem-solving to resolve order-related concerns. Previously, I supported customers in a family store business with clear, professional assistance.

As an HSE Intern at Antan Producing Limited, I logged workplace risks, supported compliance monitoring, documented PPE distribution, and gained exposure to fire-extinguisher inspections and first-responder procedures. I’m also studying Biochemistry and Molecular Biology, where I organise research, maintain accurate records, and communicate findings through reports and presentations.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Family Store Business

Mar 2021 - Jan 2022 (10 months)

Responded to customer enquiries and provided clear and professional assistance. Maintained positive customer relationships through effective communication and resolved routine issues.

Customer Service Problem Solving Record keeping Organization