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Tugbobo Dare

@tugbobodare

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Customer Support Representative at eBay who handled 500+ inquiries and optimized product listings with SEO.

Nigeria

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What I'm looking for

I’m interested in opportunities in administration, NGOs, HR support, customer service, social media management, digital operations, and HSE-related roles.

At eBay, I handle customer inquiries through email and chat, resolve buyer and seller complaints, and process refunds and order updates. I’ve handled 500+ inquiries while maintaining communication records and following up on customer issues.

I also draft and optimize eBay product listings using SEO techniques, including keyword optimization and SEO-focused descriptions. My background includes a B.A. in Peace Studies, with a specialization in Conflict Resolution and Community Development.

Experience

Work history, roles, and key accomplishments

Current

Remote Customer Support Representative

Current

eBay

Feb 2024 - Present (2 years 8 months)

Handled and resolved 500+ customer inquiries through professional email and chat communication. Processed refunds, managed order updates, and maintained accurate communication records.

Customer Service Email Support Live Chat Dispute Resolution Order Management Refund Processing SEO Keyword Optimization Digital Records Management

Education

Degrees, certifications, and relevant coursework

Lagos State University

Bachelor of Arts, Peace Studies

2021 - 2024

Activities and societies: Specialization in Conflict Resolution and Community Development; conducted research on Public Perceptions of Security and Military Engagement; participated in group field projects and community-based research activities.

B.A. in Peace Studies with specialization in Conflict Resolution and Community Development. Conducted research on Public Perceptions of Security and Military Engagement and participated in group field projects.