At American Family Insurance, I conducted more than 200 inbound and outbound calls to introduce insurance products and qualify leads for the senior sales team. I met KPIs for call volume, appointments set, and pipeline contribution.
At Sylvianette Cleaning Services, I prospected customers, presented cleaning-service options, and followed up to answer questions and qualify leads. I maintained prospect records in CRM tools and supported appointment setting and customer conversion.
At Subnex logistics and Baystar Hotels, I engaged customers and corporate prospects about logistics and hospitality services. I identified needs, qualified leads, maintained CRM records, and supported follow-up and appointment setting.
