Syed Majaz User

I am a dedicated and proactive Senior Process Associate with over two years of experience in data analysis and client support within Trust & Safety operations. My journey has been marked by a proven track record of delivering high-quality results, problem-solving, and maintaining excellent client relationships. I thrive under pressure and am committed to providing extraordinary customer experiences.

In my role as a Fraud and Abuse Analyst at Wipro, I have honed my skills in fraud detection and risk assessment, ensuring compliance with industry standards while managing customer support for Google Ads payments. My strong understanding of the intricacies of the industry has enabled me to excel in my responsibilities, from reviewing flagged accounts to creating self-help documents that enhance resolution speed. I am motivated by a strong work ethic and the ability to work independently, complemented by my organizational and team collaboration skills.