Syed Misbha Raza
@syedmisbharaza
Process associate experienced in feature testing, quality control, and data-driven reviews.
What I'm looking for
I am a process associate with hands-on experience in feature testing, user acceptance testing, and quality assurance gained at Genpact India. I performed data analysis to identify abuse patterns, managed escalations with cross-functional teams, and supported workflow changes to improve review efficiency and accuracy.
I have trained and mentored new associates, documented test results and process guides, and conducted audits to uphold quality control. With a Bachelor of Commerce concentrated in Finance and practical project experience analyzing customer satisfaction using Excel, I bring strong operational, analytical, and documentation skills to drive reliable outcomes.
Experience
Work history, roles, and key accomplishments
Process Associate
Genpact India Pvt Ltd
Mar 2024 - Jun 2025 (1 year 3 months)
Tested new product features and performed data analysis to identify abuse patterns and policy breaches, improving review accuracy and driving process improvements; trained new associates and conducted audits to uphold quality control.
Education
Degrees, certifications, and relevant coursework
Osmania University
Bachelor of Commerce, Commerce / Finance
2020 - 2023
Grade: 7.61/10.00
Activities and societies: Relevant coursework: Financial Accounting, Managerial Accounting, Corporate Finance, Strategy, Business Writing, Business Computing, Microeconomics, Macroeconomics; conducted a customer satisfaction study on heritage products using survey design and Excel analysis.
Completed a Bachelor of Commerce with concentration in Finance and Accounting, focusing on core accounting and finance coursework and practical analysis.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Syed Misbha?
You can contact Syed Misbha and 90k+ other talented remote workers on Himalayas.
Message Syed MisbhaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
