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syed aquibSA
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syed aquib

@syedaquib

Customer-focused support professional with strong CRM and technical support skills.

India
Message

What I'm looking for

I seek a customer-facing role where I can apply CRM and technical support skills, work in a collaborative, empathy-driven team, and grow into more senior customer success responsibilities.

I am a dedicated Customer Support Executive with 18 months of hands-on experience at Myfitsoul Technology Pvt Ltd, delivering timely resolutions via phone, email, and live chat while maintaining high customer satisfaction.

I excel at using CRM tools (Freshdesk), Microsoft Office, and Google Sheets to track interactions, document issues, and ensure seamless follow-up. My strengths include active listening, empathy, problem-solving, conflict resolution, and efficient multitasking.

I am completing an MCA at Indira Gandhi National Open University and hold a Bachelor's in Computer Applications and an advanced diploma in computer applications; I seek roles where I can apply technical support skills and grow within a customer-centric team.

Experience

Work history, roles, and key accomplishments

Top Talent Bridge logoTB
Current

Job Application Expert

Top Talent Bridge

Aug 2025 - Sep 2025 (1 month)

1. Resume and Cover Letter Customization:

Customize d cover letters to meet local industry standards, ensuring alignment with job descriptions, role expectations, and keyword optimization.

2. Job Search and Application Management:

Identify suitable job opportunities on platforms like Linkedin, Indeed, Job Bank, and company career portals. Apply on behalf of clients with complete and accurate

Education

Degrees, certifications, and relevant coursework

Indira Gandhi National Open University logoIU

Indira Gandhi National Open University

Master of Computer Application, Computer Application

2024 -

Enrolled in a Master of Computer Application program beginning June 2024.

SC

Sachidanand Sinha College

Bachelor of Computer Application, Computer Application

2018 - 2023

Completed a Bachelor of Computer Application program covering core computing subjects and practical applications from March 2018 to March 2023.

Tech stack

Software and tools used professionally

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syed aquib - Job Application Expert - Top Talent Bridge | Himalayas