Syeda Malaika
@syedamalaika
Detail-oriented remote support specialist with strong communication skills.
PakistanWhat I'm looking for
I am a detail-oriented and highly motivated English Bachelor’s student with a passion for customer support and virtual assistance. My experience includes managing social media accounts, handling customer queries, and providing excellent client service. I thrive in fast-paced environments and am committed to ensuring timely responses to all inquiries.
Throughout my academic journey, I have honed my skills in content editing, data entry, and research, which have equipped me to manage multiple tasks efficiently. I am eager to leverage my strong communication skills and commitment to excellence in a remote position that allows me to balance my academic commitments while contributing to a dynamic team.
Experience
Work history, roles, and key accomplishments
Freelance Assistant
Al-Madad Welfare Group
Maintained finance records, supported administrative tasks, and helped organize welfare events. Managed videography to promote the organization's initiatives.
Social Media & Customer Support Assistant
Cookie Fever
Managed social media accounts and handled customer queries via email and direct messages, ensuring timely responses. Assisted in creating and editing content for posts, captions, and promotions.
Education
Degrees, certifications, and relevant coursework
University of Karachi
Bachelor's in English, English
Currently pursuing a Bachelor's degree in English, developing strong analytical and communication skills. Focusing on literary analysis and critical thinking.
Sir Syed Government Girls College
Intermediate- Pre Medical, Pre Medical
Grade: A GRADE
Completed Intermediate education with a focus on Pre-Medical studies, achieving an A Grade. Gained foundational knowledge in science subjects.
Saqib Public School
Matriculation- Science, Science
Grade: A+ GRADE
Completed Matriculation with a focus on Science, achieving an A+ Grade. Developed a strong base in scientific principles and problem-solving.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Job categories
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