Open to opportunities

Syeda Malaika

@syedamalaika

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Detail-oriented remote support specialist with strong communication skills.

Pakistan

Message

What I'm looking for

I am looking for a remote position that allows me to utilize my skills while balancing my academic commitments.

I am a detail-oriented and highly motivated English Bachelor’s student with a passion for customer support and virtual assistance. My experience includes managing social media accounts, handling customer queries, and providing excellent client service. I thrive in fast-paced environments and am committed to ensuring timely responses to all inquiries.

Throughout my academic journey, I have honed my skills in content editing, data entry, and research, which have equipped me to manage multiple tasks efficiently. I am eager to leverage my strong communication skills and commitment to excellence in a remote position that allows me to balance my academic commitments while contributing to a dynamic team.

Experience

Work history, roles, and key accomplishments

Current

Social Media & Customer Support Assistant

Current

Cookie Fever

Managed social media accounts and handled customer queries via email and direct messages, ensuring timely responses. Assisted in creating and editing content for posts, captions, and promotions.

Customer Support Content Editing Social Media Management Communication Skills

Current

Freelance Assistant

Current

Al-Madad Welfare Group

Maintained finance records, supported administrative tasks, and helped organize welfare events. Managed videography to promote the organization's initiatives.

Administrative Support Event Management Videography Communication Skills

Education

Degrees, certifications, and relevant coursework

University of Karachi

Bachelor's in English, English

Currently pursuing a Bachelor's degree in English, developing strong analytical and communication skills. Focusing on literary analysis and critical thinking.