Through informal, unpaid customer support experience, I responded to customer questions and inquiries through WhatsApp and provided information and guidance according to their needs.
I handled conversations patiently and helped address customer concerns. This experience gave me practical experience in customer handling and written communication.
In Canva, I created social media posts, banners, presentations, and promotional graphics. I also edited short-form videos in CapCut with captions, music, transitions, and basic effects.
My administrative support practice included preparing documents, organizing files, professional email communication, and internet research. I’ve also completed a three-month computer course in Excel, office management, and computer operations.
