Deanne Ward
@deanneward
Seasoned Property/Auto Desk Adjuster with proven claims expertise.
What I'm looking for
As a seasoned Property and Auto Desk Adjuster, I have honed my skills in claims investigation and customer service over several years. My experience includes creating and reviewing auto repair estimates, coordinating repair supplements, and facilitating adjustments to ensure efficient claims processing. I pride myself on my ability to communicate effectively and solve problems, which has allowed me to navigate complex claims with ease.
During my tenure at State Farm, I initiated quality first contacts with policyholders, establishing the First Notice of Loss and gathering relevant details for swift claim resolution. My attention to detail and commitment to high professional standards have enabled me to review and analyze documents submitted by field adjusters, ensuring accuracy and completeness. I am dedicated to delivering superior service and maintaining compliance standards throughout the claims process.
Experience
Work history, roles, and key accomplishments
Auto Estimator
State Farm
Apr 2022 - Present (3 years 1 month)
Created and reviewed auto repair estimates, coordinated repair supplements, and facilitated adjustments to support efficient claims processing. Contacted insureds to complete inspections and/or appraisals within the given time frame.
Property Desk Adjuster
State Farm
Nov 2014 - Mar 2022 (7 years 4 months)
Initiated quality first contacts with policyholders to establish the First Notice of Loss, gather relevant details, and assess coverage eligibility for swift claim resolution. Reviewed and analyzed documents submitted by field adjusters, ensuring accuracy and completeness of information to support effective claim handling.
Education
Degrees, certifications, and relevant coursework
Neosho Community College
Associate degree, Auto Estimator
Studied to become an Auto Estimator, focusing on creating and reviewing auto repair estimates. Gained proficiency in using CCC One and Audatex for electronic estimates.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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