Syberia Miller
@syberiamiller
Registered Behavior Technician supporting children with autism through data-driven care and compassionate communication.
What I'm looking for
I’m a Registered Behavior Technician with 3+ years of healthcare industry, call center, and customer service experience. I focus on providing timely, accurate information while strictly following policies, procedures, and guidelines to support patient privacy and confidentiality.
In my RBT roles, I implement behavior intervention plans (BIPs) under the supervision of a Board Certified Behavior Analyst (BCBA). I provide direct one-on-one therapy, collect data on behavior targets, and assist with assessment and modification of behavior, while documenting activities, conditions, and incident details.
I also bring experience working directly with children, including helping children learn in ways they enjoy, using consistent routines and positive guidance strategies. I maintain safety, keep accurate records, and support strong communication with parents, children, and staff.
Beyond behavioral care, I’ve supported patients and customers through medical office and call center environments—handling inbound/outbound calls, assisting with electronic billing issues, and using Electronic Health Records (EHR/EMR) tools such as Therap EHR and Catalyst Software. I’m certified in HIPAA Essentials and CPR/First Aid/AED, and I’m trained in medical billing and coding (ICD-10-CM, HCPCS, CPT) to strengthen documentation accuracy and quality.
Experience
Work history, roles, and key accomplishments
Registered Behavior Technician
Total Care Aba
Jul 2025 - Present (1 year)
Registered Behavior Technician at Total Care ABA supporting clients and following behavior-care expectations.
Registered Behavior Technician (RBT)
Bridge Behaviour Consulting
Oct 2024 - Jun 2025 (8 months)
Worked with children with autism and other spectrum needs, supporting learning in ways they enjoy.
Instructor
Kid’z Focus Learning Center
Oct 2023 - May 2024 (7 months)
Handled inbound and outbound calls and developed developmentally appropriate lesson plans. Engaged children using consistent routines, documented activities and incidents, and supported safety and recordkeeping.
Childcare Provider
Just Kidd’n Around Academy
Jun 2023 - Oct 2023 (4 months)
Trained employees and made outbound telephone calls while prioritizing children’s health and safety. Documented daily activities and incident reports, supported hygiene and meals, and followed safety protocols including first aid and CPR if required.
Registered Behavioral Technician
Applied Behavior Analysis Essential LLC
Jan 2022 - Jan 2023 (1 year)
Implemented behavior intervention plans (BIPs) to support individuals with autism spectrum disorder and other developmental disabilities. Under the supervision of a Board Certified Behavior Analyst (BCBA), provided direct one-on-one therapy, collected data, documented sessions, and used Catalyst Software.
Direct Care Staff
HealthPort LLC
Aug 2021 - Nov 2021 (3 months)
Direct Care Staff at HealthPort LLC.
Home Health Aide
Celebration Group Home
Mar 2021 - Aug 2021 (5 months)
Assisted with activities of daily living, including bathing, dressing, grooming, toileting, and mobility. Took vital signs, administered medications, supported feeding and meal preparation, documented conditions/activities, and used Therap EHR.
Customer Service Representative
Teleperformance
May 2020 - Sep 2020 (4 months)
Handled large volumes of inbound and outbound calls, greeted customers, and provided accurate responses. Resolved electronic billing issues, provided technical support, enrolled customers in programs, collected payments, documented call activity, and maintained confidentiality.
Resident Care Provider
Sunrise Community
Jul 2018 - Dec 2018 (5 months)
Resident Care Provider at Sunrise Community.
Home Health Aide
Pyramid Studios
Jan 2018 - Jun 2018 (5 months)
Home Health Aide at Pyramid Studios.
Education
Degrees, certifications, and relevant coursework
Ultimate Medical Academy
Associate of Science, Medical Billing and Coding
2024 - 2024
Earned an Associate of Science in Medical Billing and Coding from Ultimate Medical Academy from January 2024 to December 2024.
Ultimate Medical Academy
HIPAA Essentials for Healthcare Professionals Certificate, Healthcare Compliance (HIPAA)
Completed the HIPAA Essentials for Healthcare Professionals Certificate at Ultimate Medical Academy.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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