Open to opportunities

Na'imah User

@naimahuser

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Registered Behavior Technician with expertise in behavioral therapy.

United States

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What I'm looking for

I am looking for a role that allows me to further develop my skills in behavioral therapy while contributing to a supportive team focused on positive client outcomes.

I am a Registered Behavior Technician with a Bachelor of Science in Psychology from Georgia State University. My experience spans working with children diagnosed with Autism Spectrum Disorder (ASD), where I have delivered evidence-based behavioral therapy. I am dedicated to ensuring that individualized treatment plans are meticulously followed, collaborating closely with Board Certified Behavior Analysts (BCBAs) to maintain treatment integrity and uphold clinical best practices.

In my role, I have documented session data to track client progress and effectively report outcomes. I pride myself on my ability to communicate with parents, providing them with regular updates on their child's progress. My background also includes experience in customer service and claims management, where I have developed strong problem-solving skills and a commitment to empathetic support.

Experience

Work history, roles, and key accomplishments

Current

Registered Behavior Technician

Current

Na’imah Mindful Milestones ABA

Jan 2025 - Present (6 months)

Delivered evidence-based behavioral therapy to children diagnosed with Autism Spectrum Disorder (ASD), ensuring individualized treatment plans were followed. Collaborated with Board Certified Behavior Analysts (BCBAs) to maintain treatment integrity and uphold clinical best practices.

Treatment Plans

Registered Behavior Technician

Atlanta Autism Center

Jan 2024 - Jan 2025 (1 year)

Treatment Integrity

Customer Service Representative

Conduent

Jan 2023 - Jan 2024 (1 year)

Provided exceptional customer service by addressing healthcare concerns, resolving medical billing inquiries, and managing sensitive information in compliance with HIPAA regulations. Conducted outbound calls to insurance providers to confirm and update information for accurate processing of claims and account management.

Customer Service Healthcare Billing HIPAA)CRM Tools Database Management Insurance Verification

Education

Degrees, certifications, and relevant coursework

Georgia State University

Bachelor of Science, Psychology

Studied Psychology at Georgia State University, focusing on foundational principles and research methodologies. Completed coursework and projects relevant to the field of psychology.