Sworn Thomas

I am a dedicated customer service specialist with experience in credit card support and technical support, having worked with companies including Foundever (Capital One), Ibex Global Solution (Amazon), and Ibex Global Solution (Toast). I combine strong communication, problem-solving, and technical troubleshooting skills to resolve customer inquiries efficiently and maintain positive client relationships.

I am results-driven and adaptable under pressure, with strengths in multitasking, attention to detail, and continuous improvement. I strive to elevate customer satisfaction metrics through empathetic interactions and clear, concise explanations of solutions.