Swati Singh
@swatisingh4
Operations Analyst with expertise in product strategy and data insights.
What I'm looking for
I am an Operations Analyst with an MBA in Operations and a minor in Finance, bringing extensive experience as a Product Operations Specialist. My journey has been marked by a commitment to optimizing workflows and enhancing product lifecycle management. I thrive in environments where data-driven insights can drive growth and innovation.
At Hella Infra.Market, I developed and maintained dynamic dashboards using Tableau and Power BI, providing actionable insights into KPIs and product performance. My collaboration with engineering and design teams ensured alignment on product roadmaps, leading to timely and high-quality deliverables. I have a proven track record of conducting market research and competitive analysis, which has informed product enhancements and refined go-to-market strategies.
In my previous role as an Associate Operations Analyst, I supported logistics operations and streamlined supply chain processes for Walmart, significantly improving response times. My ability to bridge communication between customers and logistics teams has enhanced customer satisfaction and operational efficiency. I am passionate about fostering innovation and efficiency in a forward-thinking team.
Experience
Work history, roles, and key accomplishments
Product Operations Specialist
Hella Infra.Market
Feb 2023 - Mar 2025 (2 years 1 month)
As a Product Operations Specialist, I developed and maintained dashboards using Tableau and Power BI to provide insights into KPIs and product performance. I collaborated with engineering and design teams on product roadmaps and streamlined product rollouts for operational excellence. Conducted market research to inform product enhancements and partnered with sales for go-to-market strategies.
Associate Operations Analyst
Rise OTB
May 2022 - Dec 2022 (7 months)
In my role as an Associate Operations Analyst, I supported logistics operations by streamlining supply chain processes for Walmart, enhancing response times. I acted as a liaison between customers and logistics teams to resolve issues and improve customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Lovely Professional University
Master of Business Administration, Operations
2021 - 2023
Master of Business Administration (MBA) in Operations, focusing on operational strategies and management principles to drive efficiency and innovation in business processes.
Kanpur University
Bachelor of Business Administration, Business Administration
2018 - 2021
Activities and societies: Volunteered at Pulse Polio Camp, Kanpur (2022) and organized a blood donation camp with Blood Connect, Kanpur (2020).
Bachelor of Business Administration (BBA), providing foundational knowledge in business principles, management, and operational strategies.
Availability
Location
Authorized to work in
Job categories
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