Aditi srivastava
@aditisrivastava
Operations professional bridging data analysis and client-focused process improvements.
What I'm looking for
I am an operations professional with a strong grounding in data analysis and client account management, currently pursuing an MBA in Data Science and Business Analytics. I combine hands-on operational oversight with analytical skills to drive measurable efficiency and client satisfaction improvements.
In recent roles I led cross-functional projects, implemented process improvements that raised operational efficiency by up to 30%, and produced timely reports and KPIs that increased productivity and campaign effectiveness. I have experience onboarding users, delivering training, and reducing churn through proactive support and engagement.
I hold certifications in Data Analysis and IBM Data Science, completed projects using MS Excel, MySQL and Jupyter Notebook, and published an IoT-based final-year project. I seek opportunities where I can apply analytics-driven operations leadership to scale processes and improve customer outcomes.
Experience
Work history, roles, and key accomplishments
Operations Associate
CXS Hikinex
Sep 2024 - Present (1 year 1 month)
Proactively identified and executed process improvements that boosted operational efficiency up to 30% and developed KPIs that increased departmental productivity by 20%, while achieving a 95% on-time project completion rate for cross-functional initiatives.
Operations Executive
College Dunia
Jun 2024 - Sep 2024 (3 months)
Managed end-to-end account operations for 15+ clients, producing 50+ monthly campaign reports and implementing strategies that increased campaign effectiveness by 30% and maintained a 95% client satisfaction rate.
Trainee Operations Associate
LawSikho
Nov 2022 - Nov 2023 (1 year)
Implemented initiatives that onboarded 200+ students (25% enrollment increase), led 150+ instructional sessions improving engagement by 30%, and reduced student churn by 70% through multi-channel support and database administration.
Education
Degrees, certifications, and relevant coursework
Unknown (Post-Graduation - MBA Data Science and Business Analytics)
Master of Business Administration, Data Science and Business Analytics
2024 -
Enrolled in a Post-Graduation MBA program focused on Data Science and Business Analytics beginning July 2024.
Availability
Location
Authorized to work in
Job categories
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