Looking for a job

Yokesh Kumar

@yokesh

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Versatile analyst with experience in product and operations, along with process excellence.

India

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What I'm looking for

Looking for a role where I can continuously learn new skills while getting the best out of my current skills and experience.

Analyst in Central Ops. Skilled in data visualization tools and SQL, driving product development and operational decisions through research and analysis. Experienced in cohort analysis and exploring customer support practices. Proven track record in collaborating with cross-functional teams and using data to prioritize and refine strategies. Developed and automated dashboards for various teams, enhancing efficiency and decision-making.

Experience

Work history, roles, and key accomplishments

Current

Ops Strategy Analyst Intern

Current

CRED

Nov 2023 - Present (1 year 6 months)

As a member of the Central Ops team, I have a comprehensive view of all business lines.
Conducted various analyses, including cohort analysis (ARPU, retention, usage patterns) and exploratory studies on top customer support practices.
Developed an end-to-end dashboard for the Customer Support team, incorporating a range of key metrics.
Automated Weekly Business Reviews (WBRs) using dashboards.

SQL Data Analysis Databricks Tableau Apache Airflow

Business Intelligence Intern

Aspire

Apr 2023 - Oct 2023 (6 months)

Developed dashboards and tracked key metrics, uncovering emerging trends.
Collaborated with product teams, utilizing data to inform decision-making.
Analysed potential fraud and malpractice cases to enhance operational integrity.

SQL Tableau Periscope