Surbhi Gupta
@surbhigupta2
Data-driven product and operations analyst skilled in analytics and strategic decision support.
What I'm looking for
I am a data-driven product and operations analyst with cross-functional experience in product management, operations, research, and data analysis. I leverage advanced Excel, SQL, Python, Tableau and BI tools to turn raw data into actionable insights that inform product strategy and operational improvements.
In recent roles I improved dispatch and delivery efficiency by 15%, managed inventory controls to reduce stockouts/overstock, and applied statistical analysis to healthcare and retail datasets to reveal actionable correlations. I combine behavioral understanding from a psychology background with technical analytics to support targeted interventions and business outcomes.
I am committed to continuous learning—pursuing certifications in business analytics, generative AI, and process management—and I deliver measurable impact through robust data preparation, EDA, visualization, and clear reporting that drives decision-making.
Experience
Work history, roles, and key accomplishments
Product and Operations Analyst
Ratnir HVAC And Infrastructure Pvt. Ltd.
Jul 2024 - Present (1 year 2 months)
Improved dispatch and delivery scheduling using Excel to increase operational efficiency by 15%; managed inventory control to reduce stockouts/overstock and identified cost-saving opportunities through data analysis.
Data Analyst (Contract)
Unified Mentor
Jan 2025 - Mar 2025 (2 months)
Applied Python and Tableau to conduct life-expectancy and drug side-effect analyses, revealing correlations to inform health policy and treatment planning; optimized supermarket inventory turnover across 120 categories.
Customer Service & Staff Operations
Gupta Traders
Aug 2023 - May 2024 (9 months)
Tracked customer service metrics and managed staff operations using Excel, maintaining an 80%+ satisfaction rate and optimizing inventory accuracy to support supply chain continuity.
Behavioral Therapist
CogniAble
Jul 2022 - Jul 2023 (1 year)
Delivered one-on-one ABA therapy to children with ASD and implemented individualized behavior intervention plans; trained new therapists and used behavioral data to inform treatment adjustments.
Education
Degrees, certifications, and relevant coursework
Lovely Professional University
Master of Arts, Psychology
Completed a Master's in Psychology from Lovely Professional University, graduating in April 2021.
Availability
Location
Authorized to work in
Social media
Job categories
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