Open to opportunities

swarna sri

@swarnasri

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Sales and marketing operations professional optimizing order-to-shipment workflows.

India

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What I'm looking for

I am seeking remote roles supporting global sales or marketing teams where I can manage end-to-end order lifecycles, CRM tasks, shipment documentation, and event coordination while contributing to process improvements.

I am a Sales & Marketing Operations professional with 3.5 years' experience supporting export order lifecycles, shipment coordination, and customer communication in a manufacturing environment. I consistently ensure documentation accuracy, timely fulfillment, and smooth cross-functional collaboration while managing CRM tasks in Salesforce and supporting marketing events.

I take ownership of process tracking and remote communication, having reduced follow-ups and improved response turnaround through diligent order tracking and stakeholder coordination. I bring hands-on skills in advanced Excel, order management systems, and event support to deliver dependable sales operations and customer operations support for global teams.

Experience

Work history, roles, and key accomplishments

Sales & Marketing Operations

TVS Srichakra

Managed end-to-end order processing and export shipment coordination, ensuring 100% order entry accuracy and timely documentation delivery; supported marketing events and improved response turnaround. Acted as primary customer contact and coordinated cross-functional teams to streamline fulfillment and reporting.

Order Management Salesforce CRM Customer Support event support