Open to opportunities

Suzan Karahanci

@suzankarahanci

Message

Experienced customer representative with a background in translation and aviation.

Turkey

Message

What I'm looking for

I seek a role that allows me to leverage my diverse skills while contributing to a dynamic team, with opportunities for personal and professional growth.

I'm Suzan Karahanci, a dedicated professional with a diverse background in customer service, translation, and aviation. My career began as an executive assistant and translator in the tourism sector, where I honed my organizational and communication skills. I later transitioned to the aviation industry as a cabin crew member, ensuring passenger safety and comfort while providing exceptional service.

In the textile export sector, I excelled as a customer representative, managing all stages of the customer experience from collection preparation to shipment. My meticulous attention to detail and ability to coordinate with various departments allowed me to successfully meet the demands of high-profile clients, including renowned brands from Italy. I am passionate about continuous improvement and look forward to contributing my skills in a new environment.

Experience

Work history, roles, and key accomplishments

Current

Customer Representative In Textile Export

Current

H-FIT TEXTILE

Jun 2018 - Present (7 years 1 month)

Managed and coordinated all phases of textile export for foreign customers, from collection fulfillment to shipment. Directed various departments to ensure new fabrics and accessories were sent and production plans were met.

Textile Export Customer Relationship Management Quality Control International Trade Reporting

Customer Representative In Textile Export

HIP212 TEXTILE

Jan 2013 - Present (12 years 6 months)

Coordinated all stages of textile export, from collection preparation to shipment, on behalf of the customer. Directed fabric, accessory, and pattern shop departments to ensure timely and accurate completion of work.

Export Coordination Customer Service Textile Production Supply Chain Management Reporting Communication

Cabin Crew Member

TAILWIND AIRLINES

Jan 2011 - Present (14 years 6 months)

Ensured the safety and comfort of passengers during flights. Provided necessary information to passengers and followed pilot and co-pilot instructions.

Customer Comfort In Flight Information Communication Teamwork

Executive Assistant

VALTUR SPA

Jun 2009 - Present (16 years 1 month)

Organized meetings, scheduled appointments, and managed communications for the manager. Performed Italian-Turkish translation tasks at the company's holiday village in Bodrum.

Meeting Coordination Appointment Management Phone Answering Turkish

Education

Degrees, certifications, and relevant coursework

Istanbul University

Bachelor's Degree, Italian Language and Literature

Completed a Bachelor's Degree in Italian Language and Literature. The curriculum focused on developing advanced proficiency in Italian language skills and a deep understanding of Italian literature and culture.

75.Yıl Cumhuriyet Lisesi (Yabancı Dil Ağırlıklı Süper Lise)

High School Graduation, Foreign Language (English)

Graduated from a Foreign Language (English) Intensive High School. The program emphasized intensive English language education, providing a strong foundation in linguistic skills.