Yasemin yılmaz
@yaseminylmaz
Experienced flight attendant with strong interpersonal and problem-solving skills.
What I'm looking for
As a dedicated flight attendant with Turkish Airlines, I have honed my interpersonal skills and adaptability in multicultural environments. My journey in this role has been enriching, allowing me to maintain a calm demeanor in high-pressure situations while ensuring passenger safety and comfort. I pride myself on my customer service expertise and my ability to connect with people from diverse backgrounds, which has broadened my perspective and strengthened my confidence in handling various challenges.
Prior to my current position, I gained valuable experience as a Guest Relations Officer at Zuma Istinye Park, where I refined my service delivery and communication skills in a fast-paced environment. My earlier roles in sales demonstration and as a promotional hostess further developed my ability to engage effectively with diverse audiences, enhancing my linguistic skills and cultural awareness. I am committed to continuous improvement and contributing positively to my team and organization.
Experience
Work history, roles, and key accomplishments
Flight Attendant
Turkish Airlines
May 2016 - Present (9 years 1 month)
As a cabin crew member at Turkish Airlines, I developed strong interpersonal skills and adapted to multicultural environments. My role involved maintaining safety protocols and providing excellent customer service, which contributed to my professional growth and ability to handle diverse challenges.
Guest Relations Officer
Zuma Istinye Park
Mar 2016 - Mar 2016 (0 months)
In my role as a Guest Relations Officer at Zuma, I refined my interpersonal skills and excelled in delivering high-quality service. I managed guest expectations in a fast-paced environment and communicated effectively with an international clientele.
Sales Demonstration
Various Agencies and Companies
May 2007 - May 2015 (8 years)
I worked as a promotional hostess and interpreter at fairs and events, enhancing my communication and presentation skills. This experience allowed me to connect with diverse audiences and improved my linguistic abilities and cultural awareness.
Education
Degrees, certifications, and relevant coursework
Pamukkale University
Bachelor of Science, Environmental Engineering
2009 - 2015
Studied Environmental Engineering, focusing on sustainable practices and technologies to protect the environment. Developed analytical skills through coursework and practical projects.
Erasmus Program
Environmental Engineering
2011 - 2012
Participated in an Erasmus exchange program, enhancing my understanding of Environmental Engineering through international collaboration and exposure to different educational systems.
Izçev Laboratory
Environmental Engineering
Completed an internship focusing on practical applications of Environmental Engineering principles, gaining hands-on experience in laboratory settings.
Cementer Holding Cement Factory
Environmental Engineering
Gained practical experience in Environmental Engineering through an internship, focusing on industrial applications and environmental management.
Tech stack
Software and tools used professionally
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