At SOPA Images, I edit image captions for accuracy, clarity, grammar, and consistency with editorial and brand guidelines. I also add keywords, metadata, and source attributions to support content discoverability.
I review photographer submissions against editorial standards and maintain publication tracking folders. I work remotely with photographers and editorial teams to meet publishing deadlines and check content before publication.
At Enactive Study Link, I supported daily operations through budgeting, meeting coordination, client communications, and record keeping. I also managed financial transactions and bookkeeping using QuickBooks.
At ISON BPO, I handled customer calls for Airtel Uganda, responding to enquiries and troubleshooting network-related issues. I documented cases in CRM and internal support systems and escalated complex technical issues to appropriate teams.
