
Sushmitha Suryawanshi
@sushmithasuryawanshi
I coordinate operations, customer relationships, and executive administration across fast-paced businesses.
What I'm looking for
I've supported operations across ISBK Racing, Trailmaster India, and H.O.M Auto Solutions LLP, coordinating meetings, follow-ups, documentation, and cross-functional execution.
At H.O.M Auto Solutions LLP, I managed end-to-end customer relationships through Zoho CRM, email, WhatsApp, and calls, handling 1,300+ customer interactions each month. I coordinated internal teams to support timely deliveries, retention, feedback, and service improvements.
My earlier work spans sales and marketing at Nomadic Soul Adventures, affiliate campaign management at ValueLeaf Services, and business development at Ashfak Training Solutions. I've managed leads, customer outreach, partner relationships, campaign execution, reporting, and promotional activities.
Alongside business operations, I'm a professional motorcycle trainer and racer with experience in events and training.
Experience
Work history, roles, and key accomplishments
Operations & Marketing Manager
ISBK Racing | Trailmaster India | H.O.M Auto Solutions LLP
Feb 2022 - Jun 2026 (4 years 4 months)
Supported business operations across multiple verticals under common leadership. Coordinated meetings, follow-ups, and cross-functional activities, and assisted in planning and execution of operational and strategic initiatives.
Customer Relationship Manager
H.O.M Auto Solutions LLP
Aug 2024 - Sep 2025 (1 year 1 month)
Managed end-to-end customer relationships via Zoho CRM, email, WhatsApp, and calls. Handled 1,300+ customer interactions monthly, ensuring quick and clear communication.
Sales & Marketing Manager
Nomadic Soul Adventures
Dec 2020 - Dec 2021 (1 year)
Supported sales and marketing efforts through structured lead management and customer engagement. Managed customer communication, follow-ups, and conversion support.
Campaign Manager – Affiliate Marketing
ValueLeaf Services Pvt. Ltd.
Jun 2019 - Jun 2020 (1 year)
Managed digital campaigns and external partner relationships. Monitored performance metrics and supported revenue growth.
Business Development Executive
Ashfak Training Solutions
Sep 2016 - Apr 2019 (2 years 7 months)
Lead generation, customer outreach, and follow-up. Supported marketing and promotional activities and maintained client records and reporting.
Education
Degrees, certifications, and relevant coursework
Sampoorna Institute of Technology & Research
Bachelor of Engineering, Computer Science
2012 - 2016
Bachelor of Engineering in Computer Science from Sampoorna Institute of Technology & Research, completed in 2016.
National College, Jayanagar
Pre University, PCMC
2010 - 2012
Pre University (PCMC) from National College, Jayanagar, completed in 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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