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Sushmitha Suryawanshi

@sushmithasuryawanshi

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I coordinate operations, customer relationships, and executive administration across fast-paced businesses.

India

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What I'm looking for

I'm looking for an operations, executive coordination, or administration role where I can manage cross-functional execution, stakeholder communication, documentation, customer relationships, and process improvement.

I've supported operations across ISBK Racing, Trailmaster India, and H.O.M Auto Solutions LLP, coordinating meetings, follow-ups, documentation, and cross-functional execution.

At H.O.M Auto Solutions LLP, I managed end-to-end customer relationships through Zoho CRM, email, WhatsApp, and calls, handling 1,300+ customer interactions each month. I coordinated internal teams to support timely deliveries, retention, feedback, and service improvements.

My earlier work spans sales and marketing at Nomadic Soul Adventures, affiliate campaign management at ValueLeaf Services, and business development at Ashfak Training Solutions. I've managed leads, customer outreach, partner relationships, campaign execution, reporting, and promotional activities.

Alongside business operations, I'm a professional motorcycle trainer and racer with experience in events and training.

Experience

Work history, roles, and key accomplishments

Operations & Marketing Manager

ISBK Racing | Trailmaster India | H.O.M Auto Solutions LLP

Feb 2022 - Jun 2026 (4 years 4 months)

Supported business operations across multiple verticals under common leadership. Coordinated meetings, follow-ups, and cross-functional activities, and assisted in planning and execution of operational and strategic initiatives.

Operations Management Marketing Coordination Documentation Reporting Stakeholder Management

Customer Relationship Manager

H.O.M Auto Solutions LLP

Aug 2024 - Sep 2025 (1 year 1 month)

Managed end-to-end customer relationships via Zoho CRM, email, WhatsApp, and calls. Handled 1,300+ customer interactions monthly, ensuring quick and clear communication.

Zoho CRM Customer Relationship Management Communication Skills Reporting Data Management

Sales & Marketing Manager

Nomadic Soul Adventures

Dec 2020 - Dec 2021 (1 year)

Supported sales and marketing efforts through structured lead management and customer engagement. Managed customer communication, follow-ups, and conversion support.

Sales Marketing Lead Management Customer Engagement Social Media