Susan Kathenya

Automated performance appraisal process across the organisation by deploying a cloud-based HRIS, achieving 100% compliance with submission deadlines. Spearheaded end-to-end HR operations across 12 hospital departments for a workforce of 1,300 staff members.

Streamlined internal staff communications by launching a digital broadcast channel across 15 hospital units, resulting in faster dissemination of policy updates and higher employee engagement. Managed remote employee record audits and virtual policy orientations for distributed healthcare staff using cloud-based HRMIS software.

Led the deployment of a new cloud-based HRMIS platform across 22 field centres, eliminating manual data-entry errors and significantly improving record accuracy. Coordinated multi-departmental talent acquisition campaigns to successfully fill 140 clinical and project support positions.

Led hospital-wide corporate engagement events, open days, and culture-building initiatives across 8 operational divisions, improving staff morale and increasing employee retention. Executed full-cycle recruitment campaigns to successfully hire and onboard 250 clinical and non-clinical personnel.

Coordinated HR and administrative functions, supporting recruitment, employee records, and office operations.

Assisted with HR operations, including employee records, recruitment support, and administrative tasks.

Pursued a Higher Diploma in Human Resources Management, gaining expertise in HR operations and strategic talent management.

Earned a Bachelor of Arts in Linguistics, developing strong analytical and communication skills.

Completed the Certified Human Resource Management (CHRP) certification, demonstrating advanced knowledge in HR practices.