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Susan Canavas

@susancanavas

Dedicated customer service professional with extensive experience in various roles.

United States
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What I'm looking for

I am looking for a role that values dependability and offers opportunities for growth.

I am a dedicated and hardworking professional with a diverse background in customer service, management, and independent work. My journey began in the insurance industry, where I honed my skills as a Senior Customer Service Representative at The Paul Revere Insurance Company. Over the years, I have developed a strong ability to communicate effectively with clients and colleagues, ensuring quality control and premium collection.

My experience extends beyond the insurance sector; I have worked as a Street View Driver for Google, where I updated Google Maps while driving to various locations. Additionally, I served as a Census Enumerator for the United States Government, showcasing my ability to work independently and manage data entry tasks efficiently. I take pride in my organizational skills and my commitment to providing exceptional customer service in every role I undertake.

Experience

Work history, roles, and key accomplishments

TS

Street View Driver

TSMG

Sep 2024 - Mar 2025 (6 months)

Drove to various company-selected locations, often requiring relocation for several weeks. Provided accurate photographic documentation while driving and maintained communication via email and cellphone.

IH

Home Health Aid

Intrim Healthcare

Jan 2002 - Dec 2005 (3 years 11 months)

Provided daily care to clients as a home health aide, including home visits, doctor's appointments, and grocery shopping. Assisted with various aspects of daily life.

TB

Owner/Operator

Tick's Barbershop

Jan 1994 - Dec 2001 (7 years 11 months)

Provided exceptional customer service to all clients, managing bookkeeping and ordering supplies. Ensured the sanitation and safety of the entire shop.

TC

Sr. Customer Service Representative

The Paul Revere Insurance Company

Jan 1985 - Dec 1993 (8 years 11 months)

Provided daily customer service through various channels including coverage letters, emails, phone calls, and in-person interactions. Handled premium collection, policy changes, and quality control.

Education

Degrees, certifications, and relevant coursework

RA

RobRoy Academy

Master in Barber, Barbering

1992 - 1993

Completed a Master in Barber program, gaining advanced skills in hair styling and client services. Focused on precision cutting, grooming techniques, and shop management.

NS

North Brookfield High School

High School Diploma, General Studies

1977 - 1981

Completed high school education, developing foundational academic skills. Participated in various coursework to prepare for future endeavors.

Tech stack

Software and tools used professionally

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Susan Canavas - Street View Driver - TSMG | Himalayas