Susana Chaves Sanchez
@susanachavessanchez
I’m a project manager delivering full lifecycles and continuous improvement across Agile and Waterfall.
Costa RicaWhat I'm looking for
I’m a results-driven Project Manager with 4+ years of progressive PM experience and 8+ years of professional background across project management, HR, and finance. I own full project lifecycles—from charter development through closure—across Agile, SAFe, Waterfall, and hybrid frameworks.
I lead cross-functional teams with strong stakeholder management, risk management, and scope/governance discipline under pressure. At Lisinski Law Firm, I execute end-to-end project delivery, partner with sponsors to secure resources and unblock roadblocks early, and deliver clear status reporting that helps executives make confident decisions.
Earlier, at Fujitsu Consulting Costa Rica, I managed concurrent projects, maintained audit-ready documentation, and centralized delivery data in core tools (Asana, Jira, Azure DevOps, and MS Project). I also strengthened financial controls, produced monthly portfolio visibility reports, and built dashboards that reduced reactive decision-making—backed by CAPM, CSM, and SAFe 6 Agilist certifications.
Experience
Work history, roles, and key accomplishments
Project Manager II
Lisinski Law Firm
May 2025 - Present (1 year 2 months)
Led full project lifecycle execution from charter to closure using Waterfall, Agile, PDCA, DMAIC, and JDI, delivering on time and within scope. Partnered with sponsors to resolve roadblocks, managed risks to reduce escalations, and delivered executive status reporting with clean operational handoffs.
Managed concurrent projects and meetings across varied stakeholder communication styles while maintaining organization across workstreams. Owned audit-ready documentation and progress presentations, updated project tools for visibility, and managed T&M, fixed price, and retainer contracts including SAP-based billing and budget forecasting.
Delivered milestones across 4+ concurrent workstreams without missed deadlines or reporting gaps. Built dashboards to surface delivery risks early and consolidated multi-team inputs into structured executive reports to shorten leadership review and approval cycles.
Owned the full payroll cycle for a multinational workforce, achieving 100% accuracy and zero compliance findings over 3+ years. Identified and automated manual payroll processes end-to-end to reduce delivery time for manager deliverables and eliminate human error, while supporting employees with payroll inquiries as backup to the HR Generalist.
Managed account budgets and payroll with regulatory compliance and supported workforce planning through HR analytics used in quarterly decisions. Delivered HR and financial support for a Salesforce account context.
Executed high-volume daily banking and payroll operations across the Americas Treasury team with accuracy and consistency. Supported day-to-day treasury processing to ensure reliable transaction execution.
Education
Degrees, certifications, and relevant coursework
Universidad Fidélitas
Industrial Engineering
Studying Industrial Engineering at Universidad Fidélitas, with an expected completion in 2027.
Universidad Fidélitas
Technical Degree, Human Resources
Earned a Technical Degree in Human Resources at Universidad Fidélitas, associated with 2019.
Tech stack
Software and tools used professionally
Availability
Location
Costa RicaAuthorized to work in
Job categories
Skills
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