Open to opportunities

Wendy Salazar

@wendysalazar

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Driving transformation across complex organizations through strategy, governance, and people-centered leadership

Costa Rica

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What I'm looking for

I seek senior roles leading enterprise transformation and ERP programs where I can align technology with strategy, strengthen governance, and mentor teams for measurable impact.

I am a bilingual (EN/ES) Senior Project and Program Manager with over 15 years of experience leading enterprise-wide transformations, ERP implementations, and governance initiatives across corporate, government, and non-profit sectors. My work focuses on transforming administrative and service operations through structured methodologies, ethical leadership, and technology that strengthens transparency and accountability.

I have directed Microsoft Dynamics AX and D365 Business Central implementations integrating finance, industry, and agriculture, and led large-scale ServiceNow GRC/ITSM programs that rebuilt client confidence and compliance alignment. Known for bridging strategy and execution, I secure multimillion-dollar funding, revitalize underperforming operations, and design organizational development programs that build capable teams and sustainable impact.

I am passionate about driving purposeful change—creating systems that not only perform better but also serve people better.

Experience

Work history, roles, and key accomplishments

Current

Organizational Developer

Current

Fundación Escuela de Vida

Jan 2023 - Present (2 years 9 months)

Restructured operations, implemented QuickBooks, and strengthened governance processes to improve operational controls and financial reporting.

Organizational Development Quickbooks Governance Financial Reporting Change Management Training

Current

Senior Project Manager

Current

Centro de Integración de Software

Jan 2019 - Present (6 years 9 months)

Delivered ServiceNow GRC/ITSM and ITSM/ASMS implementations, restored client trust through formalized governance and communications, and improved delivery visibility by 20% using Agile practices.

ITSM Scrum Master Agile Delivery & Compliance Backlog Management Client Relationship Management

Current

Senior Project Leader

Current

Grupo Los Nacientes

Jan 2006 - Present (19 years 9 months)

Led enterprise-wide ERP and transformation programs including Microsoft Dynamics AX and D365 Business Central across six business lines, securing $7.6M+ in funding and improving forecast accuracy by 30% while increasing revenue via division turnaround.

Program Management Microsoft Dynamics 365 ERP Implementation Financial Modeling Governance Stakeholder Management Change Management

University Lecturer

Various Institutions

Jan 2008 - Dec 2022 (14 years 11 months)

Designed and delivered courses in Strategic Planning, Technology for Business Alignment, and Sustainable Development to undergraduate and graduate students from 2008–2022.

Curriculum Design Teaching Strategic Planning Technology Alignment Public Speaking Assessment Design

Development and Innovation Manager

National Institute of Biodiversity

Jan 2012 - Dec 2015 (3 years 11 months)

Directed 64 institutional projects and secured approvals for high-impact programs and apps in partnership with government and international organizations, streamlining processes to deliver strategic initiatives on time under limited resources.

Project Management Program Development Stakeholder Engagement Strategic Planning Process Improvement Public Private Partnerships

Education

Degrees, certifications, and relevant coursework

Universidad Latina

Master's in Business Analytics, Business Analytics

Pursuing a Master's in Business Analytics with emphasis on predictive modeling and optimization, expected completion December 2025.

ULACIT

Degree in Organizational Behavior, Organizational Behavior

Grade: Summa Cum Laude

Earned a degree in Organizational Behavior, graduating summa cum laude in 2019.

ULACIT

Master's in Project Management, Project Management

Grade: Magna Cum Laude

Completed a Master's in Project Management with magna cum laude honors in 2016.

INCAE Business School

Master of Business Administration, Business Administration

Activities and societies: Mentoring Workshop (2023); Boards of Directors Effectiveness and Results Program (INALDE, 2022) — non-degree executive programs

Completed a Master of Business Administration program focused on leadership and strategy, graduating in 2006.