Open to opportunities

Surya Prakash Dhar Dwivedi

@suryaprakashdhardwiv

Message

I am a product manager driving adoption and growth across enterprise SaaS and consumer apps.

India

Message

What I'm looking for

I seek a product management role leading end-to-end SaaS or B2C products, using user research, data-driven decisions, and Agile teams to drive adoption, retention, and revenue while delivering measurable business impact.

I am a product manager with 4+ years building enterprise SaaS and consumer apps, blending enterprise-scale rigor with startup agility to launch products that drive adoption, retention, and business growth.

At Wipro Gallagher Solutions I built and launched a credit card origination system that automated 95% of applications and enabled $59M+ in client onboarding; I also led a UX redesign that improved demo-to-sale conversion and CSAT by 30%, cut client onboarding time by 80%, and shortened delivery cycles significantly using Agile practices.

I founded and led Ovis (a CRM SaaS) and shipped consumer pilots including OutCry (80% reorder rate) while developing ChessGambit; I apply user research, data analysis (SQL, NoSQL, GA), wireframing and prototyping (React, Flutter), and cross-functional collaboration to deliver measurable product and business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Product Manager

Current

Futurepath.ai

Dec 2025 - Present (6 months)

Product Lead for AI TechOps & 9 products. Designed CMDB/Reality engines (21) for 20+ tools. Impact- NOC Center cut noise 90% (saved 15-30 analysts); Virtual Analyst (50k+ tickets) hit 30-50% auto-res, slashing MTTR from 45 to <10m. Led L1.5 strategy via MCP-based APIs to cut tech debt. Shipped 6 products with self-healing (Drift Guard) . Expert in system design, ROI & high-velocity scaling.

LLM LLM Frameworks Product Management Product Strategy product evaluation RAG RAG Based MCP Servers Agentic AI Agentic Workflows And Protocols Agentic Compliance Automation Metrics And Reporting

Current

Associate Product Manager

Current

Wipro Gallagher Solutions

Jul 2022 - Present (3 years 11 months)

Built and launched a credit card origination system automating 95% of applications and enabling $59M+ in client onboarding; cut onboarding time from 6–9 months to 1 month and improved demo-to-sale conversion and CSAT by 30%.

Product Management Credit Card Origination Workflow Automation Agile Compliance Stakeholder Management

Current

Product Founder

Current

ChessGambit

Designing a P2P real-money chess platform with wallet, matchmaking, leaderboard and KYC flows; validated demand via 300+ survey responses and waitlist signups to guide MVP metrics.

Product Management Matchmaking KYC Prototyping User Research DAU WAU Metrics

Product Manager

Veefitt Ventures Pvt Ltd

Aug 2019 - Apr 2021 (1 year 8 months)

Founded and managed Ovis, a CRM SaaS for fitness professionals; owned roadmap, MVP delivery and conducted 50+ user interviews to define features and prototypes prior to pivot/exit.

Product Management SaaS CRM User Research Prototyping Agile Roadmapping

Product Manager

OutCry

Built a Flutter prototype and ran a WhatsApp pilot (40+ orders, 20 users) achieving an 80% reorder rate; defined unit economics (AOV ₹150–200, ~20% gross margin) to shape product and pricing.

Flutter MySQL Prototyping Unit Economics

Education

Degrees, certifications, and relevant coursework

Dr. B. R. Ambedkar National Institute of Technology Jalandhar

Bachelor of Technology, Instrumentation and Control Engineering

2017 - 2021

Activities and societies: Head, Robotics Club; led national robotics competitions; built and raced a solar vehicle (ESVC 2019 winner).

Bachelor of Technology in Instrumentation and Control Engineering from NIT Jalandhar, completed 2017-2021. Led the Robotics Club and built a solar vehicle that won ESVC 2019.