Open to opportunities

Suresh G

@sureshg

Message

Sr. Technical Manager leading Salesforce and Agentic AI programs for measurable business outcomes.

United States

Message

What I'm looking for

I’m looking to lead end-to-end Salesforce and Agentic/GenAI transformation—building teams, owning P&L and delivery metrics, and partnering with executives to ship automation across multi-cloud enterprise ecosystems.

I’m a results-driven technology executive with 28+ years of experience leading Salesforce practices, AI/ML initiatives, and enterprise program delivery. I build and scale high-performance teams (100+ resources), align technology strategy to business outcomes, and drive digital transformation through Agentic AI, GenAI, and multi-cloud Salesforce architectures.

I’ve delivered GenAI-enabled customer and CRM experiences—building agentic automation using frameworks like Data Cloud, Agentforce, Einstein AI, and RAG with OpenAI 4o. I also own delivery and accountability end-to-end: managing P&L, KPIs, and SLA compliance; creating SOWs and pre-sales offers; and mentoring teams through Agile/Scrum and SAFe execution.

Experience

Work history, roles, and key accomplishments

Current

Sr. Technical Manager

Current

Prolifics

Jun 2024 - Present (2 years)

Led Salesforce practice workstream for CRM mergers (ZOHO CRM to Salesforce) to reduce operational overhead and standardize the technology stack. Delivered GenAI initiatives including an OpenAI 4o RAG-powered chatbot portal and POCs for Data Cloud and Agentforce, while managing HubSpot and Pardot integrations and overseeing SOWs plus P&L, KPI, and SLA compliance.

Salesforce Data Cloud Agentforce Salesforce Cloud Pardot P&L management