Suresh G
@sureshg
Sr. Technical Manager leading Salesforce and Agentic AI programs for measurable business outcomes.
What I'm looking for
I’m a results-driven technology executive with 28+ years of experience leading Salesforce practices, AI/ML initiatives, and enterprise program delivery. I build and scale high-performance teams (100+ resources), align technology strategy to business outcomes, and drive digital transformation through Agentic AI, GenAI, and multi-cloud Salesforce architectures.
I’ve delivered GenAI-enabled customer and CRM experiences—building agentic automation using frameworks like Data Cloud, Agentforce, Einstein AI, and RAG with OpenAI 4o. I also own delivery and accountability end-to-end: managing P&L, KPIs, and SLA compliance; creating SOWs and pre-sales offers; and mentoring teams through Agile/Scrum and SAFe execution.
Experience
Work history, roles, and key accomplishments
Led Salesforce practice workstream for CRM mergers (ZOHO CRM to Salesforce) to reduce operational overhead and standardize the technology stack. Delivered GenAI initiatives including an OpenAI 4o RAG-powered chatbot portal and POCs for Data Cloud and Agentforce, while managing HubSpot and Pardot integrations and overseeing SOWs plus P&L, KPI, and SLA compliance.
Education
Degrees, certifications, and relevant coursework
Osmania University
Bachelor of Engineering, Electronics & Communication Engineering
Earned a Bachelor of Engineering in Electronics & Communication Engineering from Osmania University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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