Ayaan Ehmad

I lead enterprise Salesforce transformations across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Financial Services Cloud, Health Cloud, and Field Service, with deep focus on Data Cloud and real-time customer intelligence.

At Coastal Cloud, I’ve driven AI implementations with Agentforce Service Agent, Agentforce Sales Agent, Agent Builder, Prompt Builder, and Model Builder—using Einstein Trust Layer plus RAG with Salesforce Vector Database for trusted generative experiences.

I architect complex integrations with MuleSoft, Platform Events, Change Data Capture, External Services, and REST/SOAP APIs, and modernize delivery using Salesforce DevOps Center, Salesforce DX, Copado, Gearset, GitHub Actions, and Jenkins.

I also prioritize governance and observability through Salesforce Shield, Security Center, Event Monitoring, and proactive platform optimization for high-availability Salesforce ecosystems.