Supra Teja
@suprateja
Customer Support & Operations specialist focused on smooth service delivery and issue resolution.
What I'm looking for
I’m a dedicated Customer Support and Operations professional with experience in client communication, workflow coordination, service operations, and administrative support. I handle customer interactions professionally, manage records and service documentation, and resolve service issues with clear, timely updates.
In my recent Service & Operations Specialist role, I coordinated day-to-day service center operations, supported staff scheduling and internal coordination, and maintained accurate customer records, service reports, and operational documentation. I improved customer satisfaction through effective communication while keeping quality high in a fast-paced environment, and I’m now focused on remote opportunities in customer support, chat, administration, and operations.
Experience
Work history, roles, and key accomplishments
Service & Operations Specialist
Simplifix Apple Product Service Center
Jul 2025 - May 2026 (10 months)
Coordinated day-to-day service center operations, handling customer repair queries and providing timely service updates. Maintained accurate customer records and operational documentation while supporting staff scheduling and internal coordination.
Education
Degrees, certifications, and relevant coursework
Osmania University
Bachelor of Commerce (B.Com), Commerce
Bachelor of Commerce (B.Com) degree from Osmania University, completed in 2024.
Telangana State Board
Class XII (Commerce), Commerce
Completed Class XII (Commerce) under the Telangana State Board in 2021.
Telangana State Board
Class X
Completed Class X under the Telangana State Board in 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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