Harvin V

With a diverse background in customer service and management, I have developed a strong skill set that enables me to effectively address customer needs and enhance their experiences. My journey began in the automotive industry, where I excelled as a Customer Service Officer at BMW, achieving a customer service index of 90% and receiving recognition for my efforts. I take pride in my ability to resolve customer complaints efficiently, ensuring satisfaction and loyalty.

Transitioning to the food service industry as an Assistant Manager at Pizza Express, I honed my leadership skills by managing staff schedules, inventory, and customer relations. My experience at HSBC as a Global Support Executive further solidified my communication skills, allowing me to handle complex customer inquiries and complaints with professionalism. I am committed to continuous growth and aspire to become an industry expert in customer service.