sunanda kundu
@sunandakundu
Client Relations Lead at RequisTech, improving operational efficiency by 40% and supporting global HR operations for US-based businesses.
IndiaWhat I'm looking for
At RequisTech, I manage operations and client relationships for US-based businesses across payroll, accounting, compliance, and digital services. I improved operational efficiency by 40% through workflow optimization.
I direct HR and operational processes for 300+ employees, supporting compliance with US labor laws and global workforce practices. I also contributed to 3x business growth through process improvements and scalable operational strategies.
As the primary point of contact for clients, I maintained 98% client satisfaction and delivered tailored solutions aligned with compliance requirements. I trained teams and reduced operational errors.
At Traikya Sourcing Solutions, I coordinated day-to-day operations and led onboarding and training programs. Structured process improvements increased team efficiency by 25%; earlier, at Marksearch Solutions Pvt. Ltd., I ensured the quality and accuracy of market research data and reports.
Experience
Work history, roles, and key accomplishments
Client Relations Lead
RequisTech
Jul 2019 - Present (7 years 3 months)
Managed end-to-end operations and client relationships for US-based businesses across payroll, accounting, compliance, and digital services. Led cross-functional remote teams, improved operational efficiency by 40%, and maintained 98% client satisfaction.
Administrative Assistant – Operations
Traikya Sourcing Solutions
Jul 2011 - Jun 2019 (7 years 11 months)
Coordinated day-to-day operations across departments to ensure smooth workflow. Led onboarding and training programs, improving new hire productivity and team efficiency by 25%.
Quality Check Specialist
Marksearch Solutions Pvt. Ltd.
Dec 2006 - Jun 2009 (2 years 6 months)
Ensured quality and accuracy of market research data and reports. Collaborated with teams to deliver outputs within deadlines and quality benchmarks.
Education
Degrees, certifications, and relevant coursework
Annamalai University
Master's in Human Resource Management, Human Resource Management
Pursuing a Master's in Human Resource Management, currently at an intermediate stage.
Delhi University
Bachelor of Arts, Economics and Psychology
Completed a Bachelor of Arts with a focus on Economics and Psychology.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
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