Sulaimon sekinat Idowu
@sulaimonsekinatidowu
I support travel and client-facing businesses with responsive customer service, bookings, and virtual administration.
What I'm looking for
At Travaux Travels, I provide customer service and virtual support across travel enquiries, flight and accommodation options, bookings, itinerary updates, confirmations, cancellations, and follow-ups.
Previously at Anesik_Essence, I managed client communication across English-speaking markets, supported translation and interpretation needs, and prepared clear client-facing and business content.
At Guessryt Collection, I coordinated customer orders, responded to digital enquiries, followed up on pending requests, and helped resolve routine concerns.
Across more than six years of combined experience, I’ve built strong client relationships through clear communication, accurate documentation, online research, and attentive service delivery using CRM systems, Google Workspace, Microsoft Office, Slack, Jira, Zoom, Skype, and Canva.
Experience
Work history, roles, and key accomplishments
VA and Customer Service Officer
Travaux Travels
Feb 2025 - Present (1 year 8 months)
Provide responsive administrative, customer service, and virtual support for a travel business, assisting clients with travel enquiries, bookings, and follow-ups. Conduct online research and manage multiple customer requests to ensure timely and professional service.
Education
Degrees, certifications, and relevant coursework
University of Ilorin
Bachelor of Arts, Linguistics
Pursued a Bachelor of Arts in Linguistics at the University of Ilorin, Kwara State.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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