Open to opportunities

Arene Karelle Mandeng

@arenekarellemandeng

I support travel and visa clients through bilingual English-French customer service, document handling, and remote administration.

Nigeria

Message

What I'm looking for

I'm looking for a remote customer support or virtual assistant role where I can use English-French communication, client follow-up, document handling, online research, and administrative support skills with an international team.

I've supported travel and visa clients at AKOREDE Global Links, responding to inquiries, providing updates, and following up on outstanding information and documents.

I review and organize client documents, maintain accurate visa-process records, and conduct online research on travel, visa, and application information. I handle customer-facing information carefully, with attention to detail and confidentiality.

Through freelance digital and customer support projects, I've completed online research, data organization, document preparation, and remote administrative tasks for service-based projects.

I'm fluent in English and French and comfortable working independently with web-based tools, email communication, customer follow-up, and international remote teams.

Experience

Work history, roles, and key accomplishments

Current

Visa & Travel Support / Customer Service

Current

Akorede Global Links

Jan 2026 - Present (7 months)

Supported clients with travel and visa-related inquiries and service processes. Communicated with clients professionally, provided updates, and followed up on outstanding information and documents.