Sukanya jagtap

I am an operations executive with a strong background in client support and analytics. My experience spans various roles where I have successfully maintained client relationships, resolved customer issues, and analyzed performance metrics to drive business success. I pride myself on my ability to streamline operations and enhance service delivery through effective communication and coordination.

At FITTR, I have been instrumental in delivering client and sales team support, managing high-volume voice interactions, and ensuring prompt resolution of inquiries. My role involves defining and enforcing standard operating procedures (SOPs) to improve workflows and tracking performance KPIs to provide data-driven insights for continuous improvement. My previous experience as a Business Development Executive at Virtue Sky IT Pvt Ltd allowed me to exceed sales goals and nurture long-term business relationships through strategic planning and engagement.

With a Bachelor of Commerce degree and certifications in CRM and ERP software, I am equipped with the skills necessary to excel in operations and client servicing. I am passionate about leveraging my expertise to contribute to organizational growth and success.