suhas jaikar
@suhasjaikar
Sales Operations Analyst at SailPoint Technologies India, supporting Salesforce CPQ renewals, quote validation, and forecasting.
IndiaWhat I'm looking for
At SailPoint Technologies India, I work on renewals, opportunity creation, quoting, and Salesforce CPQ for SaaS, OPS, and Perpetual models. I also support PSA delivery notices and reporting for renewals, pipeline, and forecasting.
Previously, at BMC Software, I worked on renewals, quoting, and invoice billing in Zuora and Salesforce CPQ. At Maersk Global Service Center, I managed sales orders, PO creation, customer invoicing, and revenue recognition for Hewlett Packard (HP), and developed an auto-priced template to streamline billing and cost creation.
Experience
Work history, roles, and key accomplishments
Working on renewal process, opportunity creation, GTM systems, quoting, and PSA Certinia for delivery notice and quote validation. Developing dashboards using Salesforce and Jira, and ensuring orders are booked compliant with corporate policies.
Working on renewal process, quoting, and invoice billing in Zuora and Salesforce CPQ for SaaS, OPS, and Perpetual models. Ensuring renewals are booked compliant with licensing policies and providing accurate forecasting on renewals.
Managed sales orders, PO creation, customer invoicing, and revenue recognition. Developed an auto-priced template to streamline billing and cost creation, and led process improvements and reconciliations.
Conducted process training for new joiners and created backup teams. Managed quality control processes, conducted regular audits, and reported daily volume status to clients.
Sr. Customer Experience Consultant
Firstcry.com
Oct 2014 - Jul 2015 (9 months)
Resolved customer queries on inbound calls and emails, initiated bank refunds for customer orders, and provided product information to help customers place orders.
Debt controller for an NHS (UK) client, meeting SLA and debt reduction targets. Called customers for invoice payments and attended monthly client calls to set targets and discuss issues.
Education
Degrees, certifications, and relevant coursework
Dr. DY Patil IHMCT College
Bachelor of Hotel Management and Catering Technology, Hospitality Management
Completed BHMCT from Dr. DY Patil IHMCT College, Pimpri (Pune) in 2007, affiliated to Pune University.
Nav Maharashtra Jr. College
Higher Secondary Certificate, General Studies
Completed H.S.C from Nav Maharashtra Jr. College, Pimpri (Pune) in 2003.
Jai Hind High School
Secondary School Certificate, General Studies
Completed S.S.C from Jai Hind High School, Pimpri (Pune) in 2000.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Interested in hiring suhas?
You can contact suhas and 90k+ other talented remote workers on Himalayas.
Message suhasGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
