Lee Sue Jean
@suejean
Organized operations and customer-support professional focused on smooth team workflows.
What I'm looking for
I am a reliable and adaptable operations and customer-support professional with experience coordinating projects, managing client communications, and supporting digital marketing operations for multiple brands. I keep processes running smoothly by maintaining organised documentation and ensuring timely delivery of content and campaign materials.
I have worked across social media and e-commerce platforms, coordinating content schedules, website updates, and marketplace management for brands including Shopee and Lazada listings. I have also supported SEM and digital campaigns while collaborating closely with internal teams to meet deadlines and maintain brand consistency.
Outside of corporate roles, I have extensive event coordination and teaching experience as a professional dancer and choreographer, having managed over 100 events and mentored more than 150 students—demonstrating leadership, client-facing communication, and adaptability in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Freelance Dancer
Freelance
Jun 2016 - Present (9 years 9 months)
Managed event coordination and performances for over 100 events, communicated with clients to tailor performances, and taught and mentored over 150 students across academies.
Executive Copywriter
DNA Creative Communications
Jan 2023 - Jan 2024 (1 year)
Managed content coordination and communication across multiple client accounts, ensuring timely delivery of marketing materials and maintaining organised documentation. Collaborated with internal teams to deliver consistent brand messaging across social platforms and online marketplaces.
Executive Copywriter
Trapper Media Group
Nov 2021 - Nov 2022 (1 year)
Managed multiple client accounts and ensured deadlines and deliverables were met while supporting digital marketing operations for corporate clients. Coordinated campaign deliverables and maintained content consistency across platforms.
Social Media Strategist
ACG Media
Feb 2021 - Aug 2021 (6 months)
Managed daily operations of multiple social media platforms and coordinated website/content updates to maintain organisation and timely delivery of digital content. Oversaw online marketplace platforms and ensured accuracy of brand messaging across channels.
Junior Copywriter
Kieweb Design
Nov 2020 - Feb 2021 (3 months)
Supported digital marketing operations by developing digital and SEM content, coordinating campaign timelines, and executing digital campaigns while maintaining platform consistency. Managed multiple tasks in a deadline-driven environment.
Fashion Consultant
Rent A Dress
Jan 2014 - Jan 2015 (1 year)
Handled up to 30 customer enquiries daily, managed invoicing and stock tracking, and delivered prompt customer service to support retail operations.
Operations Executive
Phatculture
Jan 2014 - Present (12 years 2 months)
Provided personalised consultations and managed administrative tasks to ensure customer satisfaction and smooth operations. Assisted with product listings, promotions, and documentation to support business processes.
Education
Degrees, certifications, and relevant coursework
IACT College
Diploma in Mass Communications, Mass Communications (Journalism)
2014 -
Activities and societies: Managed event coordination and performances; taught and mentored students; involved in student media and related projects.
Completed a Diploma in Mass Communications with a major in Journalism, focusing on media, writing, and communications practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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