SUSudhanshu User
@sudhanshuuser
Product Manager with expertise in eCommerce and operational efficiency.
IndiaWhat I'm looking for
I am a results-driven Product Manager with over 4 years of experience in the eCommerce sector, currently working at JioMart. My journey has been marked by significant achievements, including the launch of JioMart’s first 3P Seller Funded Coupons, which boosted conversions by 40 basis points and drove adoption among over 112 sellers. I have a strong focus on enhancing user experience and operational efficiency, as demonstrated by my initiatives that reduced dispatch times by 30% and improved catalog accuracy for over 1.2 million SKUs.
Prior to my role at JioMart, I worked at Accenture as an Analyst, where I led automation projects that reduced manual effort by 85% and accelerated testing processes. My academic background includes an MBA from the Indian Institute of Management Kozhikode, where I graduated with a strong academic record. I am passionate about leveraging data-driven insights to inform product development and drive business growth.
Experience
Work history, roles, and key accomplishments
Product Manager
Reliance Industries Limited
Jun 2023 - Present (2 years)
As a Product Manager at JioMart, I launched the first 3P Seller Funded Coupons, enhancing conversions and seller adoption. I introduced hyperlocal delivery for 3P sellers, automated product data quality scoring, and optimized order processing workflows, significantly improving service efficiency.
Strategy Intern
AstraZeneca
Apr 2022 - Jun 2022 (2 months)
During my internship at AstraZeneca, I focused on business expansion for the Oncology BU, identifying pain points in the patient journey and improving resource allocation for key cancer drugs across multiple states.
Analyst
Accenture
May 2017 - Apr 2020 (2 years 11 months)
At Accenture, I led automation initiatives that reduced manual effort by 85% and accelerated testing processes for multiple applications. My contributions ensured zero downtime and defect-free delivery, earning recognition for operational efficiency.
Education
Degrees, certifications, and relevant coursework
IKIndian Institute of Management Kozhikode
Master of Business Administration, Business Administration
2021 - 2023
Grade: 2.81/4.33
Pursued an MBA with a focus on business management and strategy. Engaged in various projects and internships that enhanced my understanding of market dynamics and operational efficiency.
OROdisha University of Technology and Research
Bachelor of Technology, Electrical Engineering
2013 - 2017
Grade: 7.66/10
Completed a Bachelor of Technology in Electrical Engineering, focusing on core engineering principles and practical applications in technology.
Kendriya Vidyalaya No.2, Kanpur
Higher Secondary Certificate, General Education
2012 - 2013
Grade: 79.6%
Completed Class XII under the CBSE curriculum, focusing on science and mathematics, which laid the groundwork for engineering studies.
Kendriya Vidyalaya No.2, Kanpur
Secondary School Certificate, General Education
2010 - 2011
Grade: 9.8/10
Completed Class X with a strong foundation in various subjects, preparing for higher secondary education.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
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