Open to opportunities

Stracy Olivier

@stracyolivier

Message

I resolve customer issues, strengthen loyalty, and deliver accurate support across high-volume service environments.

United States

Message

What I'm looking for

I'm looking for a customer-facing role where I can resolve account and service issues, build customer loyalty, use strong communication skills, and continue growing in a fast-paced team environment.

I've supported customers at Warby Parker, Fusion BPO's AT&T Loyalty Department, Reese Windows and Doors, and Publix, handling product selection, account inquiries, billing concerns, scheduling, and transactions in fast-paced environments.

At the University of Florida Survey Research Center, I conducted confidential phone interviews with Medicaid recipients, accurately recorded responses in secure databases, and managed high-volume scheduling and consent processes. I bring clear communication, problem-solving, retention support, and careful data handling to every customer interaction.

Experience

Work history, roles, and key accomplishments

Current

Sales Associate

Current

Warby Parker

Jul 2026 - Present (2 months)

Assisted customers with product selection, fittings, and account inquiries in a retail setting. Operated point-of-sale system and processed transactions accurately.

Customer Service Point of Sale Retail Sales