Open to opportunities

stormy tucker

@stormytucker

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Dedicated professional with diverse experience in customer service and management.

United States

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What I'm looking for

I am looking for a role that offers growth opportunities, a supportive team environment, and the chance to utilize my skills in customer service and management.

I am a dedicated professional with a strong background in customer service and management across various industries. My experience ranges from operating self-checkout machines at Home Depot to managing teams at GameXChange and Spencers Gifts. I pride myself on my ability to create a positive shopping experience for customers while efficiently managing store operations.

Throughout my career, I have developed strong leadership skills, demonstrated by my role as a Site Director at the YMCA, where I was responsible for overseeing after-school programs and ensuring the safety and engagement of students. My ability to communicate effectively with team members and customers alike has been a key factor in my success in various roles.

I am always seeking opportunities to grow and improve, both personally and professionally. I am eager to bring my skills in organization, customer service, and team management to a new role that values dedication and hard work.

Experience

Work history, roles, and key accomplishments

Current

Cashier

Current

Home Depot

Apr 2024 - Present (1 year 4 months)

Managed eight self-checkout machines and operated a register, ensuring smooth customer transactions. Certified to operate Forklift, Reach, Op, and Ballymore, assisting with store operations and restocking.

Current

Camera Operator / Show Control / Shade Control

Current

Baylor Vision

Nov 2022 - Present (2 years 9 months)

Operated cameras for live sports productions for ESPN+ and Big12 Sports, including setup and takedown. Managed live show control boards, coordinating graphics and camera shots with the marketing team.

Camera Operation Show Control Shade Control Iris Control Color Correction ESPN+Big12 Sports

Sr. Assistant Manager

Spencers Gifts

Dec 2023 - Apr 2024 (4 months)

Conducted interviews for seasonal workers and managed store inventory preparation and execution. Delegated tasks to associates, oversaw shipment receiving, and handled customer issues and complaints.

Interviewing Inventory Management Task Delegation Customer Service Sales Reporting Conflict Resolution

Sales Associate / Assistant Manager / Manager

GameXChange

May 2023 - Dec 2023 (7 months)

Managed customer interactions, including guiding them to items and processing purchases of consoles and games. Conducted interviews, trained new hires, and created work schedules and store layouts.

Customer Service Merchandising Interviewing Training And Development Scheduling Team Leadership

Sales Associate / Cashier / Greeter

Belk

Dec 2020 - Dec 2022 (2 years)

Assisted customers with purchases, returns, and credit card applications while maintaining a friendly demeanor. Managed cash register operations, including counting tills and ensuring fulfillment of customer needs.

Sales Cashiering Customer Service Returns Processing Credit Applications Till Management Customer Engagement Retail Operations

After School Counselor / Site Director

YMCA

Feb 2022 - Nov 2022 (9 months)

Prepared for and supervised groups of 24 students, ensuring their safety and engagement in activities. As Site Director, developed curriculum, managed supplies, and communicated with school staff and licensing bodies.

Student supervision Curriculum Development Program Management Communication Safety Procedures Licensing Compliance

Host / Busser

Outback Steakhouse

Mar 2021 - Jul 2021 (4 months)

Greeted and seated customers, managing the seating board and communicating with servers. Responsible for bussing and cleaning tables, as well as maintaining cleanliness of the dining area and restrooms.

Customer Greeting Seating Management Table Bussing Restaurant Cleaning Communication Customer Service Team Coordination Customer greeting

Seasonal Sales Associate / Cashier

Hot Topic

Nov 2020 - Jan 2021 (2 months)

Processed and organized incoming shipments, applying theft protection to merchandise. Assisted customers in finding items, performed cashier duties, and specialized in piercings.

Cashiering Piercing Specialist

Seasonal Sales Associate / Cashier

Party City

Oct 2020 - Nov 2020 (1 month)

Assisted customers with product selection and balloon orders, building rapport to enhance their experience. Maintained store cleanliness and organized merchandise to improve store flow.

Customer Service Balloon Preparation Stocking Relationship Building Merchandising

Volunteer

Mayborn Museum

May 2019 - Sep 2019 (4 months)

Educated young children on science and space travel through engaging experiments and activities. Collaborated with the head of donations to introduce new exhibits and attract more visitors.

Science education Public Speaking Collaboration Exhibit Development