At 芬格國際股份有限公司 Finger Game, I provide live chat support for account, billing, and gameplay issues. I also connect the Taiwan team with overseas players and relay their feedback to support marketing and product decisions.
At Easy Mobile, I handled sales and marketing, created social media content, and responded to customer feedback. I also worked to optimize services for customer satisfaction.
As a freelance graphic designer, I designed logos and packaging after collaborating with clients to understand their vision and goals. As an usher, I supported event operations and helped with event documentation.
I graduated from Ming Chuan University with a Bachelor's degree in International Business and Trade. My studies and experience include market entry, market research, and cross-cultural communication.
