HJ CHEN
@hjchen
Experienced marketing coordinator with a focus on customer support.
What I'm looking for
I am a dedicated professional with a Master's degree in Fashion Management from the University of Southampton and a Bachelor's degree in International Business Studies. My career has spanned various roles in marketing, sales, and customer support, where I have honed my skills in digital marketing, customer relationship management, and team coordination.
Currently, I serve as a Claim Reviewer and Customer Support representative at Forma, where I review claim submissions and provide support through internal tickets. My previous experience includes working as a Marketing Coordinator and Administration Assistant at Le Comptoir de Formose, where I was responsible for creating and maintaining the company website, managing customer inquiries, and supervising marketing activities across Taiwan, China, and the USA. I have also participated in various exhibitions, showcasing my ability to engage with customers and promote products effectively.
Experience
Work history, roles, and key accomplishments
Marketing Coordinator
Le Comptoir de Formose
Feb 2021 - Present (4 years 4 months)
Create and maintain the company website, manage digital marketing efforts, and handle customer inquiries and services.
Claim Reviewer
Forma
Jan 2023 - Present (2 years 5 months)
Review claim submissions daily to ensure compliance with company standards while providing customer support through internal ticketing systems.
Marketing Coordinator/Administration Assistant
Zoller
Feb 2021 - Present (4 years 4 months)
Supervise marketing activities across Taiwan, China, and the USA, conduct market studies, and assist in recruitment processes.
Sales Associate
Prada
Jul 2012 - Jan 2013 (6 months)
Introduce products to customers, manage shop storage, and organize marketing events.
Overseas Sales
Seal King
Mar 2014 - Mar 2015 (1 year)
Responsible for managing customer relationships in Europe and participating in exhibitions across Europe and the Middle East.
Education
Degrees, certifications, and relevant coursework
University of Southampton
Master Degree, Fashion Management
2009 - 2010
National Chi Nan University
Bachelor Degree, International Business Studies
2006 - 2009
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring HJ?
You can contact HJ and 90k+ other talented remote workers on Himalayas.
Message HJFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
