HJ CHENHC
Open to opportunities

HJ CHEN

@hjchen

Experienced marketing coordinator with a focus on customer support.

Taiwan

What I'm looking for

I am looking for a role that offers opportunities for growth in marketing and customer engagement.

I am a dedicated professional with a Master's degree in Fashion Management from the University of Southampton and a Bachelor's degree in International Business Studies. My career has spanned various roles in marketing, sales, and customer support, where I have honed my skills in digital marketing, customer relationship management, and team coordination.

Currently, I serve as a Claim Reviewer and Customer Support representative at Forma, where I review claim submissions and provide support through internal tickets. My previous experience includes working as a Marketing Coordinator and Administration Assistant at Le Comptoir de Formose, where I was responsible for creating and maintaining the company website, managing customer inquiries, and supervising marketing activities across Taiwan, China, and the USA. I have also participated in various exhibitions, showcasing my ability to engage with customers and promote products effectively.

Experience

Work history, roles, and key accomplishments

PR

Sales Associate

Prada

Jul 2012 - Jan 2013 (6 months)

Introduce products to customers, manage shop storage, and organize marketing events.

Education

Degrees, certifications, and relevant coursework

University of Southampton logoUS

University of Southampton

Master Degree, Fashion Management

2009 - 2010

National Chi Nan University logoNU

National Chi Nan University

Bachelor Degree, International Business Studies

2006 - 2009

Tech stack

Software and tools used professionally

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