Glenda Quintero
@glendaquintero
Business Systems Analyst and report developer specializing in ERP reporting, SQL, and cross-functional solutions.
United StatesWhat I'm looking for
I am a dedicated Business Systems Analyst and Report Developer with extensive experience analyzing ERP issues, designing and configuring sales order entry processes, and building reports to improve operational efficiency. I consistently collaborate with stakeholders to gather requirements, conduct user acceptance testing, and provide training and documentation to ensure successful implementations.
During my tenure I created and modified reports in Visual Studio and SSRS, administered Smartsheet and Stampli user access, managed Service Desk Plus tickets, and maintained SOX-compliant change documentation via JIRA and CAB processes. My background includes QA for report developers and producing OmniForm/Prosys documents to support retail sales centers.
Earlier roles in regional and district sales sharpened my customer-facing, process-improvement, and product-design skills, driving increased sales, improved retention, and reduced processing time. I bring disciplined, dependable execution and a focus on delivering measurable business value.
Experience
Work history, roles, and key accomplishments
Business Systems Analyst
Cavco Industries
Mar 2012 - Jun 2024 (12 years 3 months)
Analyzed and resolved ERP issues, led requirements, UAT and training for sales order entry processes, and developed/maintained SSRS and OmniForm reports to improve operational efficiency across business areas.
Regional Sales Manager
Cavco Industries
Jul 1997 - Mar 2012 (14 years 8 months)
Managed sales across a five-state territory, increased retailer retention and streamlined order processing and documentation to reduce conflicts and improve customer satisfaction.
District Sales Manager
Fleetwood Homes of Arizona
Jan 1992 - Jul 1997 (5 years 6 months)
Directed district marketing and sales programs, developed new product designs and layouts, and grew regional sales from $9M to $12M while improving turn rates and reducing attrition.
Food Service Specialist
United States Air Force
Jan 1981 - Dec 1988 (7 years 11 months)
Served as an enlisted food service specialist, performing food service operations and support duties across assigned units; completed service with an honorable discharge and held a Secret security clearance.
Education
Degrees, certifications, and relevant coursework
DeVry University
Bachelor of Science, Business Information Systems
Grade: 4.0 GPA, Summa Cum Laude
Activities and societies: Member of Alpha Chi National College Honor Society; volunteer: Challenge Air for Kids (2009), Walk for Autism at the Phoenix Zoo (2012), Arizona Stand Down (2013)
Bachelor of Science in Technical Management with an emphasis in Business Information Systems; graduated October 2012 with Summa Cum Laude honors and a 4.0 GPA.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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