Steve Petranek

Handle incoming customer calls and manage aged salvage to reduce vehicle inventory; executing a remediation project reimbursing customers for registration and emissions fees and applying state-specific disposal guidelines.

Provide bookkeeping and data entry services for clients preparing for audits, ensuring accurate financial records and reconciliation.

Managed front-end operations including customer service, scheduling, and bookkeeping to maintain daily store functions and support staff performance.

Dispatched tow drivers and coordinated AAA motor club requests, created work orders for cash calls, tracked fees in spreadsheets, and handled customer calls.

Planned and allocated vehicle classes for reservations, coordinated cleaning and service crews to ensure fleet readiness and safety for rentals.

Performed delivery routes with top metrics for driving and customer feedback; trained and coached drivers, managed dispatch duties and monitored performance via GPS.

Provided building entrance security and conducted mobile patrols of employee parking areas to ensure facility safety and incident reporting.

Tested vehicle emissions and sold license plate renewal stickers while ensuring compliance with testing procedures and customer service standards.

Supported restaurant supplies sales operations, conducted new employee training, and assisted with order processing to maintain client service levels.

Handled customer orders and support, trained new employees, and maintained high service standards across order fulfillment processes.

Managed store operations and inventory, served as pharmacy technician, and led new employee training to improve store performance and compliance.