Steve Matara
@stevematara
I monitor ISP networks, resolve connectivity incidents, and support users across infrastructure and customer-facing operations.
KenyaWhat I'm looking for
I've monitored ISP network devices, links, servers, and services at VSQUARED NETWORKS, investigating outages, connectivity issues, alarms, and service degradation. I prioritize incidents by severity, track SLA performance, coordinate escalations, and document resolutions for operational follow-up.
At Jomo Kenyatta University of Agriculture and Technology, I supported users with hardware, software, and connectivity issues while maintaining LAN infrastructure, switches, wireless access points, and Windows Server services including DNS, DHCP, and Active Directory.
I've also built a blockchain certificate verification system and a smart laundry management platform using technologies including React, Node.js, FastAPI, Docker, Grafana, and MongoDB. I bring hands-on troubleshooting, customer communication, incident ownership, and a practical approach to keeping services available.
Experience
Work history, roles, and key accomplishments
NOC Engineer Intern
VSquared Networks
Jan 2026 - Jul 2026 (6 months)
Monitored network devices, links, and services to identify outages and performance issues. Provided technical support for customer connectivity problems and escalated incidents to relevant teams.
Education
Degrees, certifications, and relevant coursework
JKUAT ICT Academy
Huawei Junior Instructor, Information Technology
Huawei Junior Instructor training at JKUAT ICT Academy.
Jomo Kenyatta University of Agriculture and Technology
Bachelor of Science, Information Technology
Bachelor of Science in Information Technology from Jomo Kenyatta University of Agriculture and Technology.
Jomo Kenyatta University of Agriculture and Technology
Diploma, Information Technology
Diploma in IT from Jomo Kenyatta University of Agriculture and Technology.
Mbale Boys High School
Kenya Certificate of Secondary Education, General Education
Completed O-level education (KCSE) at Mbale Boys High School.
Genesis Preparatory School
Kenya Certificate of Primary Education, General Education
Completed primary education (KCPE) at Genesis Preparatory School.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
Skills
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