Stephen Schultz
@stephenschultz
Customer-focused service professional with supervisory experience in retail, travel, and insurance.
United StatesWhat I'm looking for
I am a customer-focused service professional with nearly two decades of experience across retail, healthcare support, travel sales, finance, and insurance. I have held cashier and customer-service roles, supervised front-lane and remote teams, managed price and file accuracy, maintained inventory, and supported patient and customer records with attention to detail.
Recently I have worked remotely in travel sales, financial services, and life & health insurance, resolving bookings and claims, advising customers, and processing documentation. I bring dependable supervision, strong communication, and a commitment to improving customer experiences and helping teams achieve results.
Experience
Work history, roles, and key accomplishments
Life and Health Insurance Agent
Independent (Insurance Agent)
Jan 2024 - Present (2 years 1 month)
Assists customers in selecting life and health insurance plans, conducts needs assessments, and supports application processes to secure appropriate coverage.
Handled remote customer sales and booking support, resolved booking issues, and advised customers on cruise options to drive conversions and satisfaction.
Supervised virtual patient services, managed order renewals and insurance verifications, and handled claims and customer issues for contact lens orders.
Financial Services Supervisor
Toyota Financial
Jan 2024 - Jun 2025 (1 year 5 months)
Supervised financial services representatives, assisted customers with claims and registration renewals, and coordinated document exchanges with DPS offices.
Cashier / Stock Associate
Dollar General
Jun 2019 - Jan 2022 (2 years 7 months)
Provided cashier services, maintained store stock levels, and ensured product availability to support sales and customer satisfaction.
Performed cashier duties and customer service interactions to maintain positive shopping experiences and resolve customer inquiries at checkout.
Delivered cashier and customer service operations, ensured price accuracy and managed clearance merchandising to optimize sales and customer satisfaction.
Cashier / Customer Service
Kroger
Feb 2006 - Mar 2015 (9 years 1 month)
Provided cashier and customer service support, supervised front lanes, and maintained price and file accuracy across the store to improve customer experience.
Clinic Administrative Assistant
Dr. B’s Weight Loss Clinic and Medical
Feb 2006 - Dec 2008 (2 years 10 months)
Managed patient check-ins, maintained medication inventory and patient records, and supported clinical staff to ensure accurate documentation and strong patient service.
Education
Degrees, certifications, and relevant coursework
College of the Mainland
2006 - 2011
Attended College of the Mainland from August 2006 to August 2011; coursework and credentials not specified.
La Marque High School
High School Diploma, General Education
2002 - 2006
Completed high school diploma with attendance from August 2002 to May 2006.
Availability
Location
United StatesAuthorized to work in
Job categories
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