At Oracle, I've spent more than a decade translating Session Delivery product capabilities into customer-focused documentation. I own information architecture, lead security-feature writing, test products hands-on, and coach four junior technical writers.
I've built documentation systems that improve accuracy, from code-based Release Notes analysis and customized DITA-OT outputs to AI skills that preserve human judgment. My work spans API guides, cloud deployment, security documentation, and customer-experience analysis with Adobe Analytics.
